How to make a return
You have a period of 21 days, from the delivery of your order, to return your items to us at the following address:
BERTHIE US INC
10925 CRENSHAW BLVD
UNIT 106
90303 INGLEWOOD CA
USA
The refund will be made within 15 days following the receipt of the package by our team.
You have 21 days from the day of delivery by post to change your mind :
- It is mandatory to insert the slip you had in your package to your return package so that we can identify you
- Make sure to fold the right item to the right blister (referring to the barcode)
- Send the parcel with the carrier of your choice.
- Please keep your shipment receipt and tracking number.
The journey of a lifetime
Created in 2019, the Berthie brand was conceived by Cynthia Robert during her studies in California with the desire to offer women colour, steamy dresses, blouses where every detail blends with the beautiful material chosen.
The brand's key words
"Chic, easy to wear and vintage."
Berthie represents the chic, modern, free, happy and unpretentious woman.
Development
Back in France, the Berthie brand was created and successfully developed, exclusively in e-commerce, in Paris, in France and then in Europe. Berthie's main markets are France, England and Germany and more globally in Europe. 40% of sales are international.
Today we decided to set up a warehouse in Los Angeles to have a proximity with our customers and to guarantee a fast and efficient delivery in the United States.
Manufacturing
All our clothes are produced in limited series and are made in France, Spain, Portugal and also in Europe. The transparency of the manufacturing sites and the production chain is at the heart of the Berthie brand.
Berthie's aim is to produce responsibly, always with respect for people but also for the environment.
