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SALES - Up to 70% on a bunch of cute stuff 🔥

How to make a return

You have 21 days from delivery by post to change your mind.

To make a return or exchange, you must click on the link below: 
  • It is mandatory to print the return slip to and insert it your return package so that we can identify you : click here to download 
  • Make sure to fold the right item to the right blister (refer to the barcode)
  • Post the parcel with a carrier of your choice.
  • Please keep your shipment receipt and tracking number.

    Returns must be made only by USPS with a tracking number for the attention of:

    SHIPBOTS/BERTHIE
    1735 Rosecrans Ave
    Gardena CA 90249

    For orders with an initial value of more than $200, the return shipping costs sent only by USPS will be refunded upon presentation of an invoice.

    Indeed, the return of one or more items from this order is free. We will send you a return form by email. 

    If the order is less than 200$ the returns are at your expense.

    You have 21 days, from the delivery of your order, to return your items to us. Beyond this period, returns will not be accepted.

    The returned product(s) must obligatorily be sent by USPS or other courier company with a tracking number and in their original condition with their label(s) attached.

         

        The journey of a lifetime

        Created in 2019, the Berthie brand was conceived by Cynthia Robert during her studies in California with the desire to offer women colour, steamy dresses, blouses where every detail blends with the beautiful material chosen.

        The brand's key words

        "Chic, easy to wear and vintage."

        Berthie represents the chic, modern, free, happy and unpretentious woman.

        Development

        Back in France, the Berthie brand was created and successfully developed, exclusively in e-commerce, in Paris, in France and then in Europe. Berthie's main markets are France, England and Germany and more globally in Europe. 40% of sales are international.

        Today we decided to set up a warehouse in Los Angeles to have a proximity with our customers and to guarantee a fast and efficient delivery in the United States.

        Manufacturing

        All our clothes are produced in limited series and are made in France, Spain, Portugal and also in Europe. The transparency of the manufacturing sites and the production chain is at the heart of the Berthie brand.

        Berthie's aim is to produce responsibly, always with respect for people but also for the environment.

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