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How to make a return

To make a return or an exchange, you must click on the link below: 
The return costs are at our expense when the initial order totals more than 300$. Indeed, the return of one or more items of this order is free of charge. We will send you a return voucher by email. 
If the order is less than 300$ the returns are at your expense.

You have a period of 21 days, from the delivery of your order, to return your items to us at the following address:

BERTHIE US INC 
10925 CRENSHAW BLVD 
UNIT 106
90303 INGLEWOOD CA 
USA

The refund will be made within 15 days following the receipt of the package by our team.

You have 21 days from the day of delivery by post to change your mind :

  • It is mandatory to insert the slip you had in your package to your return package so that we can identify you
  • Make sure to fold the right item to the right blister (referring to the barcode)
  • Send the parcel with the carrier of your choice.
  • Please keep your shipment receipt and tracking number.

       

      The journey of a lifetime

      Created in 2019, the Berthie brand was conceived by Cynthia Robert during her studies in California with the desire to offer women colour, steamy dresses, blouses where every detail blends with the beautiful material chosen.

      The brand's key words

      "Chic, easy to wear and vintage."

      Berthie represents the chic, modern, free, happy and unpretentious woman.

      Development

      Back in France, the Berthie brand was created and successfully developed, exclusively in e-commerce, in Paris, in France and then in Europe. Berthie's main markets are France, England and Germany and more globally in Europe. 40% of sales are international.

      Today we decided to set up a warehouse in Los Angeles to have a proximity with our customers and to guarantee a fast and efficient delivery in the United States.

      Manufacturing

      All our clothes are produced in limited series and are made in France, Spain, Portugal and also in Europe. The transparency of the manufacturing sites and the production chain is at the heart of the Berthie brand.

      Berthie's aim is to produce responsibly, always with respect for people but also for the environment.

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